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INFORMATION TECHNOLOGY SERVICES

Lead Forensics

Harkin Technical Solutions's goals are...

to make execution of your technical changes as painless as possible while ensuring the way they are implemented meets your requirements so the changes help increase the success of your business.   Full scope of project execution services are available or will be contracted as required.

Information Technology Project Services Offered

Business Analysis

 Are you an expert at your business but find the world of information technology a little daunting?  Harkin Technical Solutions' business analysis services can help you:

  • Define your true business needs and requirements.
  • Determine potential solutions that will meet your needs and resolve your problems.
  • Assess the potential solutions and determine the best option to meet your needs.
  • Provide a business case justifying the change.
  • Whatever is required to ensure a smooth and easy transition to the change.

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IT Project Management

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 Harkin Technical Solutions can determine and coordinate all resources and tasks required to implement your solution successfully including:

  • Create a project plan and schedule.
  • Determine and coordinate resources to complete the tasks.
  • Manage your project to the plan and budget.

Project Execution

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Harkin Technical Solutions can perform many of the project execution steps including:

  • Building and implementing websites.
  • Installing, configuring, and implementing applications and upgrades.
  • Data and document migrations.
  • Data gathering, organization, analysis, storage, and maintenance.
  • Etc.

Quality Assurance

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Good quality assurance ensures top quality results and successful adoption of the new technology.  Harkin Technical Solutions can help you:


  • Create test plans.
  • Perform quality assurance testing.
  • Coordinate customer testing.
  • Track problems reported.
  • Coordinate problems resolution.

Work Process Improvement

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When implementing technical change, work processes are usually affected. Harkin Technical Solutions can help you create the following to ensure efficient use of your new solution:


  • Process Workflows.
  • Help Desk Knowledge Data.
  • Record Maintenance.

Documentation/Training

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Whether the solution affects one person or many, it's always a good idea to ensure documentation is complete and available and users are properly trained.  Harkin Technical Solutions can help you:


  • Create End User Training Documentation.
  • Create Technical Documentation.
  • Conduct User Training.
  • Provide ongoing user support.

Change Management

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Change management helps to ensure all required stakeholders are aware and informed of upcoming changes that impact their job.  Harkin Technical Solutions can help you:


  • Determine what your organizational change management needs are (if applicable).
  • Coordinate organizational change management steps to ensure project success.